Privacy Policy

Version 1. 2026
Stichting Orelia Pharma, Industrieweg 1T, 4661 VN Halsteren, Netherlands

Paragraph 1. Introduction

Orelia Pharma (“we”, “us”, “our”) operates this website and provides products and services exclusively to business customers, including companies, institutions, and professional entities. We are committed to protecting personal data and ensuring compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).This Privacy Policy explains how we collect, use, and protect personal data in the context of our business-to-business (B2B) activities. 

Paragraph 2. Scope

This Privacy Policy applies to:

  • Visitors of our website;
  • Representatives, employees, and contact persons of business customers;
  • Suppliers, partners, and contractors;Individuals contacting us in a professional capacity.

Paragraph 3. Personal Data We Collect

We may collect and process the following categories of personal data:

Business Contact Information

  • Name;
  • Business email address;
  • Phone number;Company name and address;
  • Job title or role.

Transaction and Contract Data

  • Order and invoice details;
  • Payment and billing information;
  • Contractual correspondence.

Technical Data

  • IP address;
  • Browser and device information;
  • Website usage data.

Communication Data

  • Emails and business correspondence;
  • Contact form submissions;
  • Support requests.

Paragraph 4. How We Collect Data

We collect personal data:

  • Directly from you (e.g. via communication, orders, agreements);
  • Automatically through our website (cookies and analytics);
  • Through service providers (e.g. Shopify, payment providers).

Paragraph 5. Legal Basis for Processing

We process personal data based on:

  • Performance of a contract (e.g. fulfilling orders, managing agreements);
  • Legal obligations (e.g. tax, accounting, regulatory compliance).

Legitimate business interests, including:

  • Maintaining business relationships;
  • Communication with clients and partners;improving our services;
  • Fraud prevention and security.

We generally do not rely on consent, except where legally required. 

Paragraph 6. Purpose of Processing

We use personal data to:

  • Manage and execute business relationships;
  • Process orders, deliveries, and payments;
  • Communicate with clients, suppliers, and partners;
  • Provide customer support;Maintain internal administration and records;
  • Improve our website and services;
  • Ensure security and prevent fraud.

Paragraph 7. Data Sharing

We may share personal data with:

  • Shopify (hosting and e-commerce platform);
  • Payment service providers;
  • Logistics and shipping partners;
  • IT and cloud serviceproviders;
  • Professional advisors (e.g. legal, accounting);
  • Authorities, where required by law;
  • All third parties are contractually bound to handle data securely and in compliance with applicable laws. 

Paragraph 8. International Transfers

Personal data may be transferred outside the European Economic Area (EEA). Where this occurs, appropriate safeguards are applied, such as:

  • Standard Contractual Clauses (SCCs);
  • Transfers to countries with adequate protection levels.

Paragraph 9. Data Retention

We retain personal data only as long as necessary for:

  • Execution of contracts;
  • Legal and regulatory obligations;
  • Business administration.

Data is deleted or anonymized when no longer required. 

Paragraph 10. Your Rights

Under the GDPR, individuals have the right to:

  • Access their personal data;
  • Request correction of inaccurate data;
  • Request deletion (where applicable);
  • Restrict processing;
  • Object to processing;
  • Request data portability.

Requests can be submitted via: info@orelia-pharma.com

We may request verification of identity before processing such requests. 

Paragraph 11. Cookies and Website Use

Our website uses cookies and similar technologies to:

  • Ensure proper functionality;
  • Analyze website usage;
  • Improve performance.

You can manage cookie settings through your browser. 

Paragraph 12. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. 

Paragraph 13. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites. 

Paragraph 14. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. 

Paragraph 15. Contact Details

Stichting Orelia Pharma
Industrieweg 1T
4661 VN Halsteren
Netherlands

Email: info@orelia-pharma.com

Orelia Pharma acts as the data controller for the processing of personal data.